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Student Counseling & Assistance

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Date: 2022-07-4

1. Counseling Services

  1. The Student Counseling Center is located at the Hall of Joy and Hope next to 1st Graduate Dorm. To visit the center, go left from MRT Gongguan Station Exit 2 and turn left at Zhoushan Rd., go straight and turn left again at the second intersection, from where you will see the counseling center on the right-hand side (check the NTU interactive map). Downtown Campus, College of Social Sciences, College of Law, and College of Management also have counseling offices with part-time psychologists standing by to increase the accessibility of counseling services for students.
  2. Up to 24 full-time certified psychological counselors serve the university’s colleges and five full-time Office of Disability Support Services counselors serve physically and mentally disabled students at the university’s colleges. These counselors along with Student Safety Center help bring together the counseling systems of advisors and military instructors at the college level to more effectively manage individual cases.
  3. The Student Counseling Center offers a variety of personalized professional counseling and psychological testing services in order to help students better face challenges so as to establish a healthy and positive life and learning attitudes and develop their inner potentials.
  4. The Student Counseling Center administers the Physical and Psychological Adjustment Scale survey to all first-year and transfer students at the beginning of each academic year. The survey allows the center to establish a record of students’ basic mental and physical health information and proactively track at-risk students who are in need of counseling.
  5.  Each academic year, the Student Counseling Center organizes a series of group activities and workshops that explore such topics as self-affirmation, stress management, interpersonal relationships, career planning, test anxiety, and romantic relationships. With each other’s mutual support, participants experience personal growth and come to more deeply understand themselves and the approaches for solving life’s problems.

Department / Student Counseling Center, Office of Student Affairs
Contact / (02) 3366-2181~2182
Website / Visit the Student Counseling Center website for more information.

2. Services for the Disabled

For students holding a government-issued physical and mental disability handbook (including students with vision, hearing, physical, emotional, language, or multiple impairments) and students who have received approval through an evaluation and counseling meeting, the Office of Disability Support Services provides a comfortable and welcoming space for learning and conducting everyday activities. The office integrates all counseling services and activities for students with physical and mental disabilities. These services and activities include:

  1. Life counseling: life adjustment counseling, new student counseling, lodging counseling, improvements in accessibility for the disabled, friendship activities, etc.
  2. Academic counseling: schoolwork improvement counseling, learning needs assessments, lending/borrowing of assistive devices and aids, classroom assistance, etc.
  3. Career counseling: occupational information and testing, career counseling and training, information sessions, career transition meetings, etc.
  4. Psychological counseling: individual counseling, personal growth groups, special education awareness promotion, etc.
  5. Other services: the provision of disability support space and equipment, as well as the announcement of information regarding scholarships, student employment opportunities on and off campus, on- and off-campus activities, employment, and overseas studies.

Department / Disability Support Services, Student Counseling Center, Office of Student Affairs
Contact / (02) 3366-3236~3239, 3366-1847
Website / Visit the Disability Support Services website for more information.

4. Student Housing Services

  1. NTU offers dormitory spaces to local students, international students, overseas Chinese students, and some exchange students. Currently, NTU has 21 student dormitories located on the Main Campus and the Downtown Campus, providing 3,718 spaces for male and 2,999 spaces for female undergraduate students, as well as 1,219 spaces for male and 704 spaces for female graduate students. In addition, the university has cooperated on a build operate-transfer project with Prince Housing and Development Corp. to build Chang-Hsing Dormitory and Shui-Yuan Dormitory, which include five buildings and now provide a combined 3,507 spaces. In all, NTU offers 12,147 dormitory spaces.
  2. The Student Housing Service Division has established Life Learning Centers in dormitory areas. The centers offer freshman seminars and dormitory service learning courses, as well as provide comfortable spaces that facilitate discussion in order to increase interaction between peers and between students and faculty members in the university’s dormitories. In addition, the centers hold a variety of life learning programs to encourage student participation and engagement in dormitory activities.

Department / Student Housing Service Division, Office of Student Affairs
Contact / (02) 3366-2264~2268
Website / Visit the Student Housing Service Division website for more information. 
Email / admdorm@ntu.edu.tw

5. Counseling and Assistance

  1. Financial Support
    • Financial aid and grants: NTU provides tuition and miscellaneous fee waivers, student loans, grants for disadvantaged students, life learning grants, and graduate student stipends to help students concentrate on their studies.
    • Scholarships: NTU offers approximately 250 public and private scholarships as well as four university-level scholarships set up under the categories of aspiration, diligence, achievement, and special education to encourage students to learn proactively, follow diverse pursuits, and earn honors for themselves and the school. In particular, Hope Grants are awarded to 460 students, offering economically disadvantaged undergraduates a grant of NT$40,000,50,000  or 80,000. The quota for Student Encouragement Scholarships is 30, offering a maximum of NT$50,000 to outstanding master’s and doctoral students who are economically challenged.
    • Emergency assistance: This includes student accident insurance and emergency and condolence allowances.
  2. Student Role Models
    NTU offers a range of scholarships to honor outstanding students who have served as role models for their peers by demonstrating integrity, caring for society, and devoting to social welfare. These scholarships include Social Devotion Special Awards, Student Altruism Awards, and Outstanding Youth Awards. In addition, the Student Assistance Division selects and recommends student candidates for the President Educational Award presented by the Ministry of Education.
  3. Citizenship Education
    We introduce legal and civic concepts into life learning on campus and enhance citizenship among students by enforcing a set of rules and regulations for student leave request, administration of rewards and punishments, punishment cancellation and counseling, and filing of student appeals, as well as by holding lectures titled “Royal Palm Required Courses.” In addition, we hold scholarship awarding ceremonies, invite the awarded students, their family members, and instructors to attend the events, express the university’s gratitude to scholarship providers at the events, and develop students’ sense of appreciation and devotion among students.
  4. Scholarships and Grants from the Higher Education Sprout Project for Disadvantaged Students
    These scholarships and grants include International Exchange Scholarship, Life and Meal Allowance, and Academic Learning Grants. Visit the Office of Student Affairs website for more information.

Department / Student Assistance Division, Office of Student Affairs
Contact / (02) 3366-2048~2053
Website / Visit the Student Assistance Division website for more information.

6. Coaching Student Club

  1. NTU Orientation Camp
    NTU offers Orientation Camp before the beginning of an academic year for all freshmen. Through courses introducing NTU’s course map, campus facility, and values such as gender equality, the camp provides freshmen a general picture of their future living and learning environment. The group leaders are all NTU senior students, who lead the freshmen in participating in a variety of courses, help them develop proper study attitudes, and guide them in understanding the core values of NTU and university life. The orientation camp eases freshmen’s adjustment to university life and sets them on the way to gaining a worthwhile learning experience.
  2. Student Club Advisors
    NTU presently has approximately 500 student clubs that explore a wide variety of interests across the categories of self-governing, academic, entertainment, social, mixed, arts, service, and physical fitness clubs. Not only do these clubs display unique characteristics, but their members also approach their interests with enthusiasm. Student clubs are an important form of informal learning for university students. In order to ensure the well-rounded development of student clubs and employ the concept of whole-person education, each student club should, according to regulations, invite an NTU faculty member based on the nature of the student club to serve as its advisor, and report the decision to the NTU president for appointment. For college, undergraduate department, and graduate institute student associations, the dean, chairperson, or director of the respective college, department, or graduate institute serves will as an advisor. Regulations stipulate that a student club advisor is an unpaid position. Currently, each department or graduate institute has begun to list the experience of serving as a student club advisor as an item in their evaluations of outstanding teaching faculty.In all, a total of 324 instructors served as student club advisors during the 2020/2021 academic year. The responsibilities of student club advisors include: attending club meetings, providing assistance with club promotion work, solving problems with club operations, participating in club advisor training seminars, assisting in the handling of special problems and major incidents of club activities, providing guidance concerning club expenses and operations, and rating the clubs based on the interactions among club members. Clubs must receive the approval of their advisors before applying to register their basic information, organizing activities, reserving activity space, applying for subsidies for activity expenses, or opening a Chunghwa Post savings account or changing an account name.To assist the advisors in mentoring the student clubs, the Office of Student Affairs invites all advisors to attend regular student club advisor seminars. The seminars allow the Office of Student Affairs to express appreciation to the advisors for their passion and energy as well as explain the general situation regarding student affairs work and student club advising work. Moreover, the seminars allow the Office of Student Affairs to listen and respond to the advisors’ comments and suggestions regarding student club operations. This helps maintain close contact between the administration and advisors and gives advisors a chance to share experiences and strengthen friendships.
  3. Service Learning and Social Service Teams
    NTU offers more than 700 courses on service learning each academic year, which attract more than 12,000 students to enroll. NTU also offers TA training, volunteer and special services training on a regular basis. Moreover, to encourage students to participate in long-term rural education by incorporating their expertise, NTU has set up long-term service projects to subsidize students in joining education services in rural areas and holds Service Learning and Social Service Achievements Presentation regularly to encourage students to develop responsibility, self-discipline, and the virtues of serving and helping others.NTU’s social services teams cover a wide range of areas, including social services, nature conservation services, tutoring services, and topic-based life camps offered by the alumni. The service areas focus on offshore islands and remote mountain areas. The international volunteer teams include World Volunteer Society that mainly volunteers in Nepal and India, the Yunnan-based NTU x PKU x YNU team, as well as NTUSLINT that goes to Northern Thailand. The College of Medicine also has medical volunteering program in Ladakh, India.
  4. GTS Taiwan
    GIT Taiwan is an international student forum initiated by the Office of Student Affairs and organized by student groups, which invites scholars and students from home and abroad to engage in keynote speeches, panel discussions, and workshops on global issues. During the forum, students will discuss among groups to draft up feasible action plans with the help of industrial mentors, through which GIT Taiwan hopes to help students gain a global perspective as well as cross-cultural and international experiences.

Department / Student Activity Division, Office of Student Affairs
Contact / (02) 3366-2063~2066
Website / Visit the Student Activity Division website for more information.
Email / activity@ntu.edu.tw

7. Career Center

The Career Center endeavors to guide students through the process of growing into outstanding members of society who possess both sophistication in the humanities and professional expertise. With this goal in mind, the center offers a range of occupational and career development guidance services for students in order to help them start planning early before they have graduated and entered the job market and to build adaptable and suitable professional careers. In recent years, due to the impact of globalization and the knowledge economy, talented people around the world are competing together for limited employment opportunities. The center therefore proactively helps students better understand themselves, advance their career awareness, develop positive work ethics, enhance their competitiveness in the job market as well as make appropriate preparations whether they chose to pursue further studies, seek employment or create their own businesses. Taking into consideration the different needs of students at different stages, the center has designed a systematized guidance program that provides personalized professional guidance counseling as well as a diverse range of related information and services.

  1. National Taiwan University Internship Program (NTUIP)
    To close the achievement gap as well as assist students have a better understanding of the workforce, NTUIP pairs students with internship opportunities prior to graduation so that students can make early planning for their futures.
  2. Campus recruitment activities
    The NTU Career Center set up the recruitment activities as a platform to connect company recruiters with NTU students and alumni. It invites successful enterprises to introduce their programs, hold personnel recruitment activities, and recruit talented NTU graduates. Exemplary alumni are also invited to share their life and career experiences. These efforts help NTU students and alumni seize job opportunities, understand the job market and find suitable employment.
  3. Career aptitude testing
    The Career Center conducts career aptitude testing and provides related guidance counseling. The Center hosts two group-testing sessions per semester using the Career Personality Aptitude System (CPAS). It also provides students with one-on-one guidance with volunteer counselors. These efforts are made available to help students gain a preliminary understanding of their occupational aptitudes so they can be more informed prior to making their subsequent career planning decisions.
  4. Career Lectures
    • Freshman Lectures—self-exploration and career development:
      The Career Center and the Student Counseling Center put together the Freshman Lectures in the 2013/2014 academic year. They hold a series of themed lectures and invite faculty members on campus and professionals off campus to team up in helping students learn more about themselves, explore their futures, cultivate basic job skills, and find their personal goals and directions, so as to achieve better adaptation and progress in career development.
    • Etiquette Workshop:
      The Career Center puts on a six-week Etiquette Workshop each year with the goal to help students develop moral character and appropriate attitudes, as well as to broaden their horizons and prepare them for future careers. Experts and professionals from industry are invited to give lectures at the workshops, and by conducting interactive discussions and presentations of accomplishments, help students cultivate teamwork and positive learning attitudes.
    • Career Lectures:
      The Career Center invites high-level business executives and industry experts to share their job experiences and paths to success, inspiring students to develop appropriate work ethics and a broad vision, so as to outshine other competitors in this highly competitive environment.
  5. NTUIP Internship Lectures
    • International Talent Development Program
      This program was introduced to cultivate global talents and strengthen our students’ problem solving capabilities. Working in collaboration with a talent management consultant company, the program uses a variety of lively and interactive activities to teach students the necessary skills to be used in the workplace, help them better understand their strengths and capabilities, set their goals for career learning, continue improving their competencies, and make a successful transformation from being a student to becoming a successful professional.
    • Introduction to Business
      In 2015, the Career Center launched two eight-week courses, “Finance and Accounting” and “Marketing Practice,” to help non-business majors interested in starting their own businesses gain internship opportunities and the necessary entrepreneurial knowledge to kick start their own careers. The courses focus on practical skills trainings, which include formulating business plans and reading and interpreting financial statements. While credits are not given, students who report an attendance rate of at least 80 percent and who pass the instructor’s final assessment will be granted a certificate upon completing the course.
  6. Mentoring & Guidance
    • Individual Resume and Interview Mentoring
      The Career Center helps students gain job interview opportunities by providing mentoring on ways to compose resumes that highlight their special talents and strengths so that they stand out from the crowd. The mentors are senior executive and human resources experts invited from different enterprises. Based on their own practical experiences, the mentors address the different attributes and needs for talent among different industries. They also provide one-on-one guidance in resume composition and interview skills according to the qualities and needs of individual students, so as to improve their career competitiveness.
    • Career Counseling Information Sessions: “From Campus to Workplace: Career Q&A”
      The Career Center invites high-level executives from different industries to present lectures in which they reflect on the struggles and accomplishments of their careers. The speakers teach students how to foster appropriate attitudes and broaden their outlooks as well as how to shine a spotlight on their talents in a highly-competitive environment.

Department / Career Center, Office of Student Affairs
Contact / (02) 3366-2046~2047
Website / Visit the Career Center website for more information.
Email / career@ntu.edu.tw

8. Overseas and Mainland Chinese Student Assistance

  1. Overseas Chinese students can apply for a number of NTU scholarships, grants, and part-time working opportunities that are announced each first and second semester. Every year, the scholarships benefit around 700 overseas Chinese students; the scholarships funded by the Overseas Community Affairs Council aim to encourage Chinese students to study and make their research at NTU without any financial burden, therefore are granted freely instead of remuneration. Each year, Subsidies for Underprivileged Students helps approximately 260 students; the part-time jobs funded by the Overseas Community Affairs Council also support approximately 35 students.
  2. Before each overseas Chinese student has resided in Taiwan for a full six months, the Overseas Community Affairs Council will subsidize insurance on behalf of the students. Once having lived in Taiwan for six months, all overseas Chinese students must join Taiwan’s National Health Insurance program, where the monthly insurance fee is self-financed by the students. Students must submit a diagnosis certificate or medical record copying to the Overseas Students Advising Division for applying subsidy. In order to ensure their rights to medical care, economically disadvantaged overseas Chinese students may apply for an insurance subsidy by providing relative documentation of their financial status. The council will subsidize half the fee once the application is approved.
  3. Exit and Entry Permits for Mainland Chinese Students and Their Parents
    According to government regulations, the university must help mainland Chinese students and their parents renew their exit and entry permits. Mainland Chinese students’ parents may apply for two one-month family visits to Taiwan every year. Alternatively, they may apply for a tourist visa to enter Taiwan.
  4. As mainland Chinese students are currently not included in the National Health Insurance program, they are required by laws and regulations to purchase commercial health insurance on their own. The premium of the accident and health insurance is NT$3,000 per semester for both overseas and mainland Chinese students. Students must pay out of pocket for their medical costs first and later receive reimbursement. The insurance scheme covers outpatient visits for general diseases with reimbursements of up to NT$1,000 per day, as well as outpatient surgeries expenses with pay-as-you-go reimbursements of up to NT$7,000. After medical visits, students must submit the receipts to the Overseas Students Advising Division for reimbursement.

Department / Overseas Students Advising Division, Office of Student Affairs
Contact / (02) 3366-3232
Website / Visit the Overseas Students Advising Division for more information.
Email / ntugocfs@ntu.edu.tw

9. Student Activity Centers

  1. The Student Activity Center Administration Division oversees the First Student Activity Center and Second Student Activity Center, which are made available to student clubs, administrative units, and academic units that wish to reserve venues for their activities. The centers provide space primarily for academic, arts and culture, and student club events, as well as ceremonies and meetings. Student clubs that wish to make reservations are required to have their club advisors sign the application form.
  2. The centers serve as venues for a number of regular arts and culture events, including the NTU Art Festival, a joint student and faculty painting and calligraphy exhibition, the Photosynthesis Art Salon, and the Arts and Culture Corridor exhibition. The division also works with student, faculty, and staff clubs and associations to organize arts and culture activities. Starting the 2014/2015 academic year, the center participates in the planning of the graduation ceremony.
  3. NTU opened the Global Lounge on the third floor of the Second Student Activity Center in order to provide a space for the promotion of international student exchanges and activities. The lounge features such space and equipment as satellite television, video projectors, exhibition spaces, meeting rooms, and cabinets displaying national flags from around the world. These facilities are made available to student clubs, administrative units, and academic units to reserve for international activities.
  4. To provide counseling and services to the indigenous students of NTU, a resource center for indigenous students has been set up on the 10th floor of the Second Student Activity Center (Room 1004). The center is equipped with such facilities as computers, projectors, and light racks. The space is also used as the clubrooms of relative student clubs, such as the Kind Kids Friends and the Body-Shape Club.

Department / Student Activity Center Administration Division, Office of Student Affairs
Contact / (02) 3366-3247 ~ 50 (First Student Activity Center)
(02) 3366-5595 ~ 97 (Second Student Activity Center)
Website / Visit the Student Activity Center website for more information.
Email / acenter@ntu.edu.tw

9. Dream Field Comprehensive Support Program